Disagreement is a normal part of working with other people. Conflict is not always the problem. How leaders respond to tension is what determines whether it becomes productive or destructive.
Most leaders spend hours in meetings every week. Yet many meetings end with the same frustrating result: lots of discussion, but very little action.
Most leaders know feedback matters. Yet many have had the same frustrating experience. They address an issue. The employee agrees. And a few weeks later, nothing has changed.
If your team performs well one week and struggles the next, the problem may not be talent. It may be consistency.
Have you ever had a conversation with an employee, reached agreement on what needed to change, and then watched the same issue happen again a week later?
How many times have you left a meeting thinking everyone was clear—only to discover later that each person walked away with a different understanding?
Originally written for and published by Chemistry Consulting Group.
Originally written for and published by Chemistry Consulting Group.
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