---
title: Ready, S.E.T., Empathize! - Vivo Team Development
description: Although often used interchangeably, empathy and sympathy are fundamentally different. Empathy fuels connection. Sympathy drives disconnection.
---

[Learn ](https://www.vivoteam.com/learn)

# [Ready, S.E.T., Empathize! - Vivo Team Development](https://www.vivoteam.com/learn/resources/ready-set-empathize)

 Written by [Lynn Redmond](https://www.vivoteam.com/learn/author/lynn-redmond) | Nov 3, 2022 8:27:49 PM

Although often used interchangeably, empathy and sympathy are fundamentally different. Empathy fuels connection. Sympathy drives disconnection.

**Empathy**–one of the five ingredients of emotional intelligence (EQ)–is relevant in diverse professions. It is the ability and willingness to sense others’ emotions, understand their perspectives, and take an active interest in their concerns.

The **S.E.T. interaction** (support, empathy, and task) can be very helpful in successfully demonstrating empathy. **Support** involves showing that you understand the person’s situation; **empathy** is acknowledging the person’s difficulty; and **task** requires moving to “let’s figure out how we can solve this”.

There are four (4) qualities of empathy:

1. Perspective taking (the ability to take the perspective of another person)
2. Staying out of judgement (not easy!)
3. Recognizing emotion in other people
4. Communicating

With this approach, you should be ready and S.E.T. to effectively empathize in the workplace. Give our 5 question Empathy Self-Assessment a go to find out where you are in your empathy development journey and what you can do to improve!

[View full post](https://www.vivoteam.com/learn/resources/ready-set-empathize)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Lynn Redmond"
  },
  "dateModified" : "2023-06-27T18:23:20.090Z",
  "datePublished" : "2022-11-03T20:27:49Z",
  "headline" : "Ready, S.E.T., Empathize!",
  "image" : {
    "@type" : "ImageObject",
    "height" : 644,
    "url" : "https://316211.fs1.hubspotusercontent-na1.net/hubfs/316211/blog%20emotional%20intelligence.jpg",
    "width" : 1304
  },
  "mainEntityOfPage" : "https://www.vivoteam.com/learn/resources/ready-set-empathize",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "Learn"
  }
}
```