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Measuring Cost of Lost Productivity + ROI

Written by Lynn Redmond | Apr 24, 2024 3:06:13 PM

Vivo Team Standouts: Company F 

5 MONTH PROGRAM | 13 TEAMS | 79 PEOPLE 

Solutions: 
People Analytics: Vital Statistics Report (VSR) 
Leadership Development Program


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Vital Statistics Report 

Company F responded to a detailed series of statements related to the six key indicators of high performance: communication, interactive feedback, accountability, emotional intelligence, structures, and cohesion. The data collected and analyzed from the VSR measures team and leader effectiveness, pinpoints specific strengths and weaknesses, and illustrates the cost of lost productivity. 

The initial VSR gives a picture of how effective the surveyed team was at the start of the program. 

Leadership Development Program 

Based on the data from the VSR, the program focused on communication and interactive feedback. Live online training and coaching (in 60-minute sessions) were delivered in interleaving segments. 

Participants also had access to a company-specific learning experience platform (LXP). The platform gave participants additional online learning content to support their in-session training and included session recordings, should a participant miss a live session. 

The program continued over a 2 year period, focusing on additional indicators, and VSRs were deployed several times to track Team M’s progress. 

Results

Evidence-Based Performance Improvement = 11%
Reclaimed Cost of Lost Productivity = $407,722
Return on Investment = %510